Smoke Hollow Limited Warranty
This Smoke Hollow smoker is guaranteed against broken or damaged parts at time of purchase. All parts carry a 1-year limited warranty with the exception of the water bowl, which is guaranteed to be free of defects for 90 days. Paint is guaranteed to be free of defects for 90 days except for rust, which may appear after repeated use.
This warranty does not cover damage or issues related to neglect, abuse, or modifications to the product. Repair labor is not covered.
All parts that meet the warranty requirements will be shipped at no-charge wia the discretion of the Customer Service Department (ground shipments, US Mail, or Parcel Post ONLY). Any special handling charges (i.e. Second Day, Overnight, etc) will be the responsibility of the consumer.
All warranty claims apply to the original purchaser and require a proof of purchase verifying the purchase date. Do not return parts to our address without first obtainin a return authorization number from our customer service department.
This service is available by calling 866-475-5180, 8:30am to 4:30pm, Central Time, Monday through Friday, or write to:
Outdoor Leisure Products Inc
5400 Doniphan Dr
Neosho MO 64850
This warranty may give you specific legal rights that vary by state.